1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owners.

2. How We Use Cookies

SmartCall AI uses cookies to enhance your browsing experience, analyse site traffic, personalise content, and remember your preferences. We do not use cookies to collect personally identifiable information without your explicit consent.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

3.2 Performance & Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether visitors receive error messages. All information collected is aggregated and anonymous. We use this data to improve how our website works.

Google Analytics
Hotjar
Mixpanel

3.3 Functional Cookies

These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced, more personal features. The information collected may be anonymised.

3.4 Targeting & Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to measure the effectiveness of advertising campaigns.

Google Ads
Meta Pixel
LinkedIn Insight Tag

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service and to deliver advertisements. These third parties may set their own cookies on your device. We do not have control over these cookies.

5. Cookie Retention Periods

Cookies are stored for varying lengths of time depending on their purpose:

Session cookies: deleted when you close your browser
Persistent cookies: stored for up to 12 months
Analytics cookies: stored for up to 24 months
Advertising cookies: stored for up to 90 days

6. Managing & Disabling Cookies

You can control and manage cookies in several ways. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set your browser to notify you when a cookie is placed.

Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions

Please note that disabling certain cookies may affect the functionality of our website.

7. Your Consent

When you first visit our website, you will be shown a cookie consent banner. By clicking "Accept All", you consent to the use of all cookies as described in this policy. You can also click "Manage Preferences" to customise your cookie choices. You can withdraw your consent at any time by clearing your cookies and refreshing the page.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

SmartCall AI

Email: info@smartcalltech.com